Privacy Policy

Overview

Surprise Adventures, based in Arusha, Tanzania, operates the website you’ve arrived at. We recognize the importance of privacy and the sensitivity of your personal data and are committed to safeguarding it. This Privacy Policy describes the types of information that Surprise Adventures collects on this website and how we use it. This Policy also demonstrates the control and options you have over the information we collect, how we disclose it, and how you access that information.

Your Consent

By using our website https://www.surprise-adventure.com, you agree to the terms of our Privacy Policy.

Personal Information

Personal Information refers to personally identifiable information such as your name, physical address, phone number, medical and dietary details, debit/credit card information, email address, and so on. When you give us Personal Information, you authorize us to use it in accordance with the terms of this Privacy Policy. This includes the right to restrict our use of Personal Information as described in this Policy and to request access to Personal Information collected on this site. Please keep in mind that we never sell or give your information to unrelated third parties. We may collect, use, or disclose personal information without your knowledge or consent in certain circumstances, as permitted or required by law. Among these circumstances are:

“Without your knowledge or consent, we may collect, use, or disclose personal information. These circumstances include, where applicable, information on individuals that is publicly available where collection or use is clearly in the interests of the individual and consent cannot be obtained in a timely manner; investigating a breach of any agreement or violation of a law; complying with a subpoena, warrant, court order, or as required or otherwise permitted by law.”

How We Use Your Information

When you provide Personal Information on this website, we will only use it for the stated purpose. We primarily use your Personal Information to create and improve your tour experience, complete your transactions, and respond to your inquiries. We may also use it to send you information and/or updates about our company that we believe you will find interesting, unless you have indicated that you do not want to receive such information. We may use third-party companies and individuals to facilitate or provide our Service on our behalf. These third parties may have access to your personally identifiable information: 

If they do, they must only use this access to perform these tasks on our behalf, and they must not disclose or use it for any other purpose. If they do, they must only use this access to perform these tasks on our behalf, and they must not disclose or use it for any other purpose.

Subscriptions

We collect information like your name and email address, which will be added to our mailing list if you check the box indicating that you want to receive our e-newsletter. You can unsubscribe from this service at any time by clicking the ‘unsubscribe’ link in any of the e-newsletters we send you. We may also use your phone number to follow up on information requests to ensure that you have received the information you requested.

Cookies

We use ‘cookies’ to collect anonymous statistics about how visitors use the site and to help us keep it relevant to them. Surprise Adventures may use cookies to collect information about your visit to our website, such as which site areas you visit and which country you are in; this statistical data is stored in an Analytics Package. We collect this information in order to better tailor our website and products to your preferences and needs. Cookies are never used to collect personal information such as debit/credit card numbers.

Security Measures

We take all reasonable steps to protect your Personal Information. To prevent unauthorized access, modification, or misuse, all personally identifiable information is subject to restricted access. In relation to the period for which we retain any information you disclose to us, we will comply with all applicable Data Protection legislation. The Internet is not completely secure. We encourage you to use caution when using the Internet because we cannot guarantee its absolute security. Given this, we cannot guarantee that your use of our website will be completely safe.

External Links

Links to other websites can be found on our website. If you visit an advertiser’s website by “clicking on” a banner ad or other type of advertisement, or if you click on another third-party link, you will be directed to that third-website. party’s The fact that we link to a website or display a banner ad or other type of advertisement does not imply that we endorse, authorize, or represent our affiliation with that third party, nor does it imply that we endorse their privacy or information security policies or practices. We have no control over third-party websites.These other websites may place their own cookies or other files on your computer, collect data, or ask you for personal information. Other websites have different policies regarding the use and disclosure of personal information you provide to them. We recommend that you read the privacy policies or statements of any other websites that you visit.

Reviews

With your permission, we may publish your review along with your name on our website. Please contact us if you want your testimonial removed.

Child Privacy Policy

The website is not intended for people under the age of 18. We do not collect personally identifiable information from children under the age of 13. If a parent or guardian learns that his or her child has provided us with Personal Information without their permission, he or she should contact us. If we learn that a child under the age of 13 has provided us with Personal Information, we will delete that information from our records.

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